CompletePBX 5 Basic Training

145 students
This online course will provide you with knowledge of the Xorcom product range and make you aware of the basic capabilities of CompletePBX 5.

Once you have completed the entire course, you will be required to pass a short online assessment.

After successfully passing the assessment, click on the Certificate button (at the bottom of the results screen) to collect your Certificate of Proficiency for CompletePBX 5.

 

Contents of this course:

  • Introduction
  • Xorcom Product Portfolio
  • Download and Install Free Virtual PBX
  • Concepts
  • Extensions
  • Adding New Devices with PhoneScan App
  • PBX Dial Profiles
  • Hot Desking
  • Ring Groups
  • Pickup Groups
  • Paging & Intercom
  • Queues
  • Conferences
  • Time Groups
  • Time Conditions
  • Announcements
  • Speed Dialing
  • Speed Dialing – Import and Export
  • Interactive Voice Response (IVR)
  • Visual Layout
  • Faxing (Inbound & Outbound)
  • Extension Status
  • System Dashboard & Call Data Records (CDR)
  • Call Recording to the Cloud
  • System Settings (Notifications, Email, and Storage)
  • Security (Firewall, Intrusion Detection, and Weak Passwords)
  • User Portal
  • Assessment and Certificate of Proficiency

 

Reference Material

Before starting this course, we suggest that you download the CompletePBX 5 User Manual

 

Additional Links and Downloads

Download the Oracle VirtualBox hosting software from https://www.virtualbox.org/wiki/Downloads

Download a CompletePBX 5 Virtual Machine from https://xorcom.com/pbx-download/

View updates to CompletePBX 5 at https://xorcom.com/completepbx-change-log/

Instructor

User Avatar Keith Bookman

Free