This online course will provide you with knowledge of the Xorcom product range and make you aware of the basic capabilities of CompletePBX 5.
Once you have completed the entire course, you will be required to pass a short online assessment.
After successfully passing the assessment, click on the Certificate button (at the bottom of the results screen) to collect your Certificate of Proficiency for CompletePBX 5.
Contents of this course:
- Introduction
- Xorcom Product Portfolio
- Download and Install Free Virtual PBX
- Concepts
- Extensions
- Adding New Devices with PhoneScan App
- PBX Dial Profiles
- Hot Desking
- Ring Groups
- Pickup Groups
- Paging & Intercom
- Queues
- Conferences
- Time Groups
- Time Conditions
- Announcements
- Speed Dialing
- Speed Dialing – Import and Export
- Interactive Voice Response (IVR)
- Visual Layout
- Faxing (Inbound & Outbound)
- Extension Status
- System Dashboard & Call Data Records (CDR)
- Call Recording to the Cloud
- System Settings (Notifications, Email, and Storage)
- Security (Firewall, Intrusion Detection, and Weak Passwords)
- User Portal
- Assessment and Certificate of Proficiency
Reference Material
Before starting this course, we suggest that you download the CompletePBX 5 User Manual
Additional Links and Downloads
Download the Oracle VirtualBox hosting software from https://www.virtualbox.org/wiki/Downloads
Download a CompletePBX 5 Virtual Machine from https://xorcom.com/pbx-download/
View updates to CompletePBX 5 at https://xorcom.com/completepbx-change-log/
Curriculum
- 1 Section
- 27 Lessons
- 8 Weeks
Expand all sectionsCollapse all sections
- CompletePBX 5 Basic TrainingIntroduction to CompletePBX 5 Basic Training28
- 1.1Introduction to CompletePBX 5 Basic Training4 Minutes
- 1.2Xorcom Product Portfolio4 Minutes
- 1.3Download and Install Free Virtual PBX2 Minutes
- 1.4New Concepts and System Overview10 Minutes
- 1.5Extensions7 Minutes
- 1.6Automatically Adding Devices to Extensions with PhoneScan9 Minutes
- 1.7PBX Dial Profiles4 Minutes
- 1.8Hot Desking6 Minutes
- 1.9Ring Groups4 Minutes
- 1.10Pickup Groups4 Minutes
- 1.11Paging and Intercom3 Minutes
- 1.12Queues5 Minutes
- 1.13Conferences3 Minutes
- 1.14Time Groups3 Minutes
- 1.15Time Conditions3 Minutes
- 1.16Announcements3 Minutes
- 1.17Speed Dialing3 Minutes
- 1.18Speed Dialing – Import and Export5 Minutes
- 1.19Interactive Voice Response (IVR)5 Minutes
- 1.20Visual Layout4 Minutes
- 1.21Faxing (Inbound and Outbound)5 Minutes
- 1.22Extension Status4 Minutes
- 1.23System Dashboard & Call Data Records (CDR)7 Minutes
- 1.24Call Recording to the Cloud5 Minutes
- 1.25System Settings (Notifications, Email, and Storage)10 Minutes
- 1.26Security (Firewall, Intrusion Detection, and Weak Passwords)11 Minutes
- 1.27User Portal6 Minutes
- 1.29CompletePBX 5 Basic Training Assessment60 Minutes25 Questions
