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CompletePBX 5 Basic Training

8 Weeks
All levels
27 lessons
1 quiz
3469 students
This online course will provide you with knowledge of the Xorcom product range and make you aware of the basic capabilities of CompletePBX 5.

Once you have completed the entire course, you will be required to pass a short online assessment.

After successfully passing the assessment, click on the Certificate button (at the bottom of the results screen) to collect your Certificate of Proficiency for CompletePBX 5.


Contents of this course:

  • Introduction
  • Xorcom Product Portfolio
  • Download and Install Free Virtual PBX
  • Concepts
  • Extensions
  • Adding New Devices with PhoneScan App
  • PBX Dial Profiles
  • Hot Desking
  • Ring Groups
  • Pickup Groups
  • Paging & Intercom
  • Queues
  • Conferences
  • Time Groups
  • Time Conditions
  • Announcements
  • Speed Dialing
  • Speed Dialing – Import and Export
  • Interactive Voice Response (IVR)
  • Visual Layout
  • Faxing (Inbound & Outbound)
  • Extension Status
  • System Dashboard & Call Data Records (CDR)
  • Call Recording to the Cloud
  • System Settings (Notifications, Email, and Storage)
  • Security (Firewall, Intrusion Detection, and Weak Passwords)
  • User Portal
  • Assessment and Certificate of Proficiency


Reference Material

Before starting this course, we suggest that you download the CompletePBX 5 User Manual


Additional Links and Downloads

Download the Oracle VirtualBox hosting software from

Download a CompletePBX 5 Virtual Machine from

View updates to CompletePBX 5 at